ServiceNow Developer

ServiceNow Developer with 12+ years of experience in ServiceNow development and administration

Responsibilities

• Design, develop, and implement ServiceNow applications and modules using ServiceNow Studio, JavaScript, HTML, CSS, SQL, HTML 5 and other web technologies.
• Configure and customize ServiceNow platform features such as workflows, forms, UI actions, business rules, client scripts, etc.
• Integrate ServiceNow with other systems and applications using REST/SOAP APIs, MID servers, web services, etc.
• Troubleshoot and resolve issues related to ServiceNow functionality, performance, and security.
• Perform unit testing, system testing, and user acceptance testing of ServiceNow solutions.
• Document and maintain technical specifications, user guides, and best practices for ServiceNow development.
• Stay updated on the latest developments and trends in ServiceNow and related technologies.

Qualifications & Technical knowledge

• 12+ years of experience in ServiceNow development and administration
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD) certifications
• ServiceNow Certified Implementation Specialist Discovery
• Proficient in JavaScript, HTML, CSS, XML structural Programming, , HTML 5 and other web technologies
• Experience in developing and integrating ServiceNow applications and modules using ServiceNow Studio
• Experience in configuring and customizing ServiceNow platform features such as workflows, forms, UI actions, business rules, client scripts, etc.
• Working knowledge of CMDB Processes
• Experience in configuring & customizing CMDB.
• Expert understanding on import sets and transform maps, working with external data sources.
• Working knowledge on identification, classification rule in CMDB
• Experience in integrating ServiceNow with other systems and applications using REST/SOAP APIs, MID servers, web services, etc.
• Experience in troubleshooting and resolving issues related to ServiceNow functionality, performance, and security.
• Experience in performing unit testing, system testing, and user acceptance testing of ServiceNow solutions.
• Experience in documenting and maintaining technical specifications, user guides, and best practices for ServiceNow development.
• Knowledge of ITIL processes and best practices.