Description


      Knowledge on ITSM, Service Catalogs and Record producers, order guides.

·         Creation of workflows for each Catalog Items.

·         Has good Knowledge on creating Business Rules, Client Scripts, UI Policy, UI Action, Script Include.

·         Has good Knowledge on creating Flow Designer, workflows.

·         Has a good Knowledge in creating Complex Workflows for Change Module, Creating a new Change type apart from OOTB ones.

·         Worked on Inbound Email Actions for creation and updating of records based on the requirement.

·         Knowledge on creating Events, Script Actions.

·         Knowledge on SLA configuration, Notifications, Push Notifications, Creating HTML templates for all Notifications.

·         Knowledge on Import Set API and using Transform Maps.

·         CMDB data maintenance

Knowledge on Visual Task Board Requirements.

Education

Any Graduate