Knowledge on ITSM, Service Catalogs and Record producers, order guides.
· Creation of workflows for each Catalog Items.
· Has good Knowledge on creating Business Rules, Client Scripts, UI Policy, UI Action, Script Include.
· Has good Knowledge on creating Flow Designer, workflows.
· Has a good Knowledge in creating Complex Workflows for Change Module, Creating a new Change type apart from OOTB ones.
· Worked on Inbound Email Actions for creation and updating of records based on the requirement.
· Knowledge on creating Events, Script Actions.
· Knowledge on SLA configuration, Notifications, Push Notifications, Creating HTML templates for all Notifications.
· Knowledge on Import Set API and using Transform Maps.
· CMDB data maintenance
Knowledge on Visual Task Board Requirements.
Any Graduate