ServiceNow Developer

Description:

As a member of our Service Management organization, the ServiceNow Developer implements solutions leveraging the ServiceNow platform that are simple, intuitive, easy to use, and allows users to extend and customize the functionality to meet their specific business needs.

The Developer will work in a virtual team setting on various projects and take requirements/stories and build them on the ServiceNow platform. An understanding of the various ServiceNow Products (ITSM, ITBM, HR, IRM/GRC, SecOps, etc.), may have deep strengths in one or several of these, and understands how the ITIL framework can be leveraged to create best practices for the customer.

Key Job Responsibilities:

• Develop across the full stack of Web technologies - Java, JavaScript, Angular.js, HTML and CSS
• Work in a Scrum-based, Agile development process that is light on documentation and meetings and heavy on coding
• Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team
• Configure the Application UI and workflows
• Develop required integration components (SSO, LDAP, etc.) with multiple HR systems
• Attend and participate in Scrum meetings
• Assist with user acceptance testing
• Ensure that management receives timely updates on assigned tasks to facilitate frequent and proactive customer communication
• Contribute to the continual improvement of Service Management

Required Qualifications:

• 5+ years ServiceNow development
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• JavaScript proficiency
• Knowledge of ITIL
• Experience with Web Technologies (XML, HTML, JavaScript, Angular JS, Web Services, etc.) and working in a SaaS environment
• Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles

Preferred Qualifications:

• 7+ years working on the ServiceNow platform
• ServiceNow Accreditations in all product lines
• ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM)
• Proven experience in one additional product line outside of ITSM
• Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies
• Experience implementing systems using the Agile/Scrum (ITBM) methodology

Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)