Description

Job Description:

  • Minimum 5-7 years’ experience supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. Minimum total experience in ITSM space of 12-15 years is desired.
  • Must have worked on Web Services Integration (SOAP, REST)
  • Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions
  • ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment. Specifically, candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and ESM applications as well.
  • Must have worked on multiple integrations / eBonding with other ITSM / Non ITSM Platforms and Third-Party tools
  • System/Process Automation (Orchestration) experience
  • Experience with working or developing in any one of the following programming languages: JavaScript, Angular JS, Java, Python, HTML, XML
  • Excellent communication skills
  • Understanding of ITIL framework.

Job Description: 

  • Adapts existing methods and procedures to create possible solutions to complex requirements.
  • Lead and enrich the team of 5-7 or more technical resources.
  • Uses considerable judgment to determine solution on complex problems.
  • Must be able to manage multiple small to large scale projects on Service Now

 


 

Education

Any Graduate