Description

Job responsibilities

  • Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
  • Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
  • Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
  • Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
  • Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
  • Contributes to software engineering communities of practice and events that explore new and emerging technologies
  • Takes initiative in finding solutions to complex problems, utilizing analytical & problem-solving skills, and possessing adaptability to change
  • Adds to team culture of diversity, equity, inclusion, and respect

 

Preferred qualifications, capabilities, and skills

  • HR Service Delivery module experience
  • Service portal experience.
  • ServiceNow Certifications

 

Required qualifications, capabilities, and skills

  • Formal training or certification on ServiceNow platform concepts and proficient applied experience
  • Demonstrated expertise in at least two ServiceNow Modules
  • Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular).
  • Has experience working on system integrations between ServiceNow and other applications using REST API.
  • Strong analysis, problem-solving, and decision-making skills
  • Can debug issues and find new ways of proactive monitoring to ensure platform stability.
  • Ability to mentor junior developers, fostering a collaborative and innovative team environment.
  • Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team.

Education

Any Graduate