Description

Job responsibilities

  • Troubleshoot bugs, fix defects, and support users of applications developed by the enterprise application development team.
  • Perform code reviews to ensure that the quality bar is being met with regard to coding standards, integration, extensibility, and security.
  • Assist in maintaining detailed documentation of application design and code generation techniques used to train other developers on ServiceNow system software.
  • Develop enhancements for applications developed by the enterprise application development team.

Required qualifications, capabilities and skills

  • Bachelor’s degree in math, engineering, information systems, or a related field  and 3+ years of relevant experience
  • Knowledge of CMDB Implementation
  • Demonstrated expertise in at least two SNOW modules (e.g. ITSM, CSM, SecOps etc.)
  • Expertise in web development (HTML, CSS, JavaScript)
  • Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs
  • Experience with JavaScript/GLIDE and HTML5
  • Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems
  • Strong communication and collaboration skills, including the ability to gather requirements from internal and external stakeholders
  • Strong analysis, problem-solving, and decision-making skills

Preferred qualifications, capabilities and skills

  • Experience with the Big 4 or consulting 
  • Working knowledge of Scrum or Agile development methodologies
  • Certification as a Certified Implementation Specialist
  • Certified Application Developer

Education

Bachelor's degree