ServiceNow Developer

Job Code : EWC - 177

Work you'll do/Responsibilities

• You will perform day-to-day support and maintenance, work with the functional team to develop solutions in ServiceNow and coordinate support and development efforts within the admin team.
• General support, administration and maintenance of ServiceNow platform and associated applications.
• Work closely with ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.
• Working closely with ServiceNow functional team, configure and improve core and custom applications.
• Work directly with end users to resolve support issues within ServiceNow.
• Monitor health, usage and overall compliance of ServiceNow and its applications.
• Develop systems integrations and process automation.
• Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each.
• Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow.
• Configuring and managing Discovery and Orchestration.
• Coordinate application and platform upgrades.
• Load, manipulate and maintain data between Service-now and other systems.
• Create ServiceNow reports and dashboards.

Qualifications
Required

• 4+ years ServiceNow experience in an enterprise environment
• Bachelor's degree or equivalent professional experience.
• Must be technically savvy and able to design and build applications that meet business goals and objectives.
• Proven experience implementing and customizing a web architected, n-tiered enterprise application.
• Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST).
• Experience with JavaScript, XML, HTML.
• Integration (interfacing) of enterprise software systems.
• Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production.