Description

● ServiceNow (5 yrs+ exp preferred)
                               ● ITIL V3 certification preferred
                               ● Expertise in ServiceNow Development Administration
                               ● Experience in Self Service Portal development
                               ● Expertise in Service Catalog and Request Fulfillment workflow development
                               ● Expertise in UI Policy development
                               ● Experience administering a ServiceNow instance including the delegation of groups, workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalog items and updates of all other existing solutions requiring revisions
                               ● Experience implementing ITIL/IT Service Management processes (Survey, Request, Portal, CSM, ITBM, GRC)
                               ● Agile experience- Story/Defect methodology
                               ● Experience contributing to Knowledge Base
                               ● Strong ServiceNow Transform Map Scripting, data validation, and debugging
                               ● Strong ServiceNow Scheduled Scripted Jobs, JDBC Data Sources
                               ● Strong ServiceNow Inbound Web Services
                               ● Strong ServiceNow MID Server architecture, configuration, and customization
                               ● Working knowledge of SAML
                                ● ServiceNow Multi-Provider SSO Configuration and troubleshooting

Education

Any Graduate