Description

Primary:
Execute Scoping of the project, Assess, Requirement, Data Gathering (converting Business Requirements to Functional Requirements), Implementing them in ServiceNow, Deployment, Production Hyper Care.
Ability to communicate and interact effectively with the business users/customers.
Experience in Project Documentations (Scoping of the Project, Requirements Session, Design Documents).
This professional should also have ServiceNow & ITIL Certifications

Job Description:
Demonstrated expertise in at least two SNOW modules (e.g. ITSM, CSM, SecOps etc.)
Expertise in web development (HTML, CSS, JavaScript)
Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs
Experience with JavaScript/GLIDE and HTML5
Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems
Strong communication and collaboration skills, including the ability to gather requirements from internal and external stakeholders
Strong analysis, problem-solving, and decision-making skills
JavaScript
Web technologies - HTML or XML
API integrations with other systems
Configuration of ServiceNow's ITSM service catalog
Requirements gathering Troubleshoot technical issues through all phases of SDLC Resolve complex IT issues.
Maintain and optimize the environment
Provide testing for new applications
Design, build, test and maintain scalable and stable off the shelf application or custom-built technology solutions to meet business needs
Participate in ongoing planning and review related to active projects and tasks and report to senior leadership
Develop, maintain, and enhance applications on the ServiceNow platform;
Create of script based Assignment and Approval rule
Performs System and integration testing with sample/live data with Support Services team
Experience with ServiceNow System Administration;
Experience as a System Administrator of a service management application, preferably ServiceNow

Education

Any graduate