ServiceNow Functional Consultant

Description

Designation:               ServiceNow Functional Consultant

Experience:                 5+ Yrs.

Location:                      Chennai / Remote

No. of position:         7

Job type:                      Permanent

ServiceNow Functional Consultant:

The Functional Consultant is required to work with customers and learn the business problems that need to be addressed and through applying technical analysis, recommend a solution. Is an expert with ServiceNow processes and capable of delivering advice when required. Working closely with the pre-sales team is involved in delivering documentation through all stages of a project’s lifecycle.

Mandatory Skills:

Basic requirements:

• ServiceNow Pre-Sales Accreditations in IT Service Management and at least two (2) other product lines.
• Highly motivated
• 5+ years of experience in service management, service delivery, or a related field such as IT Project Management, Human Resources, Security Operations, and Customer Service Management.
• ITIL V3/4 Foundations desirable
• Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles

Professional qualifications and education requirements

• Enterprise consulting experience, including implementation experience with one or more common enterprise software solutions filling positions of increasing responsibility and management of program teams