ServiceNow ITOM Architect

Role : ServiceNow ITOM Architect

Location : Columbus OH - Hybrid

Visa : GC/Citizens

ITOM Architect. In general skill sets with infrastructure skills like Active Directory, Windows Servers, etc.

· Be the technical expert in how to best support IT by configuring IT Operations Management Service Delivery using ServiceNow best practices focused on configuration vs. customization 
· Support the engagements efforts for IT - specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders 
· Advise customers in their efforts to take advantage of the ServiceNow IT Operations Management solution’s standard capabilities in their efforts to improve their IT processes.