ServiceNow Lead Architect

Must Have Skills

" Current ServiceNow Certified CSA or CIS-ITSM

" 5+ years of ServiceNow IT Service Management (ITSM) experience

" Has significant experience and success in Sr. architect / developer roles for medium to large enterprise ServiceNow environments (preferred experience in Healthcare sector)

" Self-motivation with ability to work independently in a virtual environment

" Collaborative working style with the ability to work cross-functionally to deliver exceptional client services

" Experience working on an Agile delivery team

" Experience with integration patterns and utilizing REST APIs within ServiceNow and external applications to integrate data and processes

" Strong Client and Server JavaScript development experience within the ServiceNow platform

" Adherence to regulatory/technical governance and policies

" Strong understanding of ServiceNow platform best practices

Nice To Have Skills

" A degree, preferably in Computer Science, Information Systems Management, Engineering, or similar discipline; supported by experience in a similar technical environment

Scope

" Come prepared with best practice content for meetings/workshops/sessions aligned to scope of services

" Act as a technical consultant for requirements gathering sessions with Customer stakeholders

" Contribute as required to create a backlog of customer defined stories

" Design solutions for the story backlog

" When required, configure and develop solutions from the story backlog

" Perform unit and functional testing on stories and support customer UAT break/fix

" Refine functional testing steps as required when performing peer reviews
 

Desired Skills and Experience

CSA, CIS ITSM, SERVICENOW, HEALTHCARE, REST API, JAVA, JAVASCRIPT, UAT