ServiceNow Lead Developer

Minimum 5+ years of ServiceNow development and administration experience in large complex environments and minimum of 7+ years of technology implementation

•              Experience in Self Service Portal development

•              Expertise in Service Catalog and Request Fulfillment workflow development

•              Expertise in UI Policy development

•              Experience administering a ServiceNow instance including the delegation of groups, workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalog items and updates of all other existing solutions requiring revisions

•              Configure and enhance core application, including, but not limited to, Service Catalog, Service Portal, Incidents, Knowledge Base, Management, Project & Portfolio, and Reporting 

•              Agile experience- Story/Defect methodology

•              Experience contributing to Knowledge Base

•              In-depth knowledge of UI design and strong UI programming skills along with Service Portal configuration and Reporting and Analytics

•              Strong ServiceNow Transform Map Scripting, data validation, and debugging

•              Strong ServiceNow Scheduled Scripted Jobs, JDBC Data Sources

•              Strong ServiceNow Inbound Web Services

•              Strong ServiceNow MID Server architecture, configuration, and customization

•              Experience with Performance Analytics in creating Reports and Dashboards