Job Description:
Roles & Responsibilities:
- Service Now experience is a must – has to engage the stakeholder, be able to decide whether a requirement is out of the box or to be customized and negotiate accordingly.
- Take ownership of the ServiceNow projects delivery – scoping, design, implementation, user training and value realization.
- Effectively communicate and manage the project stakeholders.
- Understand product roadmap and come up with POC/Proposal.
- Technical assistance for the project team
- Hands-on training needs on newer modules related to ServiceNow
- Execute PoCs for Comcast ServiceNow requirements like Chatbot etc.,
- Priority access to latest offerings from ServiceNow, exclusive access to ServiceNow portals, study materials and best practices
- ServiceNow CoE setup for Comcast
- Generic Managerial Skills
- Education Engineering
Technical/Functional Skills: