ServiceNow Lead

Experience: 7+

Location - Pune/Indore

Job Description:

● Experience in SNOW JavaScript, ITSM, ITBM , integrations

● Strong debugging skills

● Good Communication & Client Interaction Skills

Primary Responsibilities:

● A ServiceNow Technology Analyst with experience in implementing end-to-end Service Catalog, Incident Management, Knowledge Management, Configuration & Asset Management, Change Management, and Release Management.

● Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system

● Experience in developing Catalog Items with workflows, business rules, UI Pages, UI actions.

● Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs

● Experience in implementation of Service Portal with good knowledge of AngularJS

● Good knowledge and working experience of CMDB, Asset, Discovery

● Scripted Web-Services, AJAX, JavaScript, SOAP, REST, MID Server Setup and Integration of ServiceNow to Other Applications

● Worked on the creation and customization of complex workflows and custom workflow activities.

● Good experience of creating Import sets, Data Sources, Transform map,

● Transform Scripts, verifying Data Integrity, etc.,

● Ability to gather and analyze business requirements and document technical solution

● Research new functionality and recommend solutions that deliver customer value

● Good to have:

● ServiceNow System Administration Certified is mandatory

● ITIL Foundation Certification would be a plus or can do before joining

● Implementation Specialist would be a plus