Description

Job Title:  ServiceNow Platform Administrator & Developer

Location: Remote

Duration: / Term:  6+ months / Contract

Experience Desired: 7+.

Job Description:

Responsibilities:

  • Writing functional requirements for systems implementations and system test scripts
  • Perform quality reviews to ensure requirements are documented properly
  • Design, Development and Implementation of ServiceNow customization including, but not limited to: core setup, workflow administration, reporting, data imports, LDAP integration, custom scripting, ebonding, and third party software integrations.
  • Perform advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc

Requirements:

  • 4+ years of ServiceNow platform Administration & Development
  • Reporting, Log Analysis, Workflow Analysis, API Error Analysts, ACL knowledge, group/user management.
  • Incident/Service Request management, Configuration or platform and good end user communication
  • Data mapping, bulk data imports/updates, update set management, multiple Instance management
  • Proactively researching and suggesting enhancements to existing Incidents/Request/Automation Failures, log analysis.
  • Experience in developing Catalog Items with workflows, business rules, UI Pages, UI actions.
  • Develop, document and maintain Release/production readiness standards, policies, and procedures
  • Provide performance and tuning analysis, systems support, incident and problem resolution, bug fixes and manage upgrades.
  • Provide support of ITIL Core module Incident, MIM, Problem, Knowledge, Change, SRQ, ESS, SLA, HRSM.
  • Servicenow Admin Certification / Servicenow Implementation Certification preferred
  • Hands-on experience in Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)is a plus.
  • Proficiency with SQL, JavaScript and understanding REST APIs

Key Skills:

Servicenow Administration , Servicenow Development, API Error, API , Log Analysis , Javascript , XML , LDAP


 

Key Skills
Education

Any Gradute

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