ServiceNow Platform Architect

ServiceNow Platform Architect

Edison,United States

Permanent

Skills

Digital : ServiceNow_Human Resource Service Delivery

Responsibilities:

Deliver technical and architecture design elements of ServiceNow features and Integration services

Work with engineering teams, stakeholders, to create technical solution designs

Ensure technical quality and adherence of integration designs to Enterprise Architecture standards and product roadmap

Identify, capture, and implement ServiceNow architecture pattern

Drive resolution of technical debt, to reduce the ongoing cost of the IT services

Providing communication of architecture design and decision making, enabling approval to proceed with designs

Design solutions (products and services) to meet user needs and align with ServiceNow technical strategy and standards

Support delivery teams, blending technical (development and architecture) and behavior skills

Scoping and deliver the requirements. Ensuring requirements are well documented

Deliver tailored presentations and product demonstrations

Undertake business related travel as required to meet customers, demonstrate solutions, strengthen sales and delivery progress

Experience in ServiceNow technical architecture covering:

Experienced in HRSD implementation.

Experienced in assessing Service management landscape including existing ServiceNow implementations, offering recommendations & improvements

Experienced in JavaScript, HTML, CSS, and ServiceNow scripting languages

Client side / Server-side scripts, UI policy, Data policy, Business rule, script include, Script action, UI action

Flow designer and decision table

Workflows, Rest and Soap based integration

Transform map, Import set and Data sources

Proven cross technology experience connecting ServiceNow to overall IT landscape

12+ years of overall IT experience with 5+ years' experience in ServiceNow/Enterprise architecture.

Certification high preferred (CTA, CMA) 

Soft skills:

Good oral and written communication skills 

Proactively propose alternate solutions to the customer as and when needed 

Good organizational and personal skills to communicate with business stakeholders

Self-driven, motivated and results orientated

Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

Good communication and stakeholder management