ServiceNow Project Manager

ServiceNow Project Manager

Remote Job |   2023-12-15 09:15:10

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Job Code : 2023-MY3TECH1719

Position: IT Project Manager - ServiceNow
Location: REMOTE
Duration: Long Term

Position Description:

We are seeking a Technical Leader experienced with ServiceNow implementation, including but not limited to discovery, CMDB, Change management, Incident management and Problem management.

Responsibilities:

• Exceptional ability to manage multiple concurrent projects and priorities
• Project portfolio or program management experience is a plus
• Executive level reporting and communications skills.
• Risk management to properly identify risks on time, propose strategies, workaround and risk mitigation actions proactively.
• Project plan preparation from high level to technical details level, plan and estimate milestones/activities (effort/duration) and identify role/skills set per activity (system, OS, middleware).

Qualifications/Must Haves:

• Infrastructure projects management experience (DR, obsolescence, hardening, Security, monitoring)
• Software projects management experience is a plus (to understand SLDC and products lifecycle)
• Exceptional ability to communicate technical decisions/issues to different stakeholders
• PMP trained/certified
• Strong organization skills (document, log and track actions, issues)
• Technical background is a plus (system engineer, IT operations, …)
• Experience working in a company based on ITIL environment (Change management, incident management, service management)