ServiceNow Project Manager

Title: ServiceNow Project Manager 
Location: Boston, MA, US
Duration: 1 year contract
W2 

Responsibilities:

Project Planning and Strategy: Lead the development of project plans, timelines, and budgets for ServiceNow projects.
·     Collaborate with stakeholders to define project scope, goals, and deliverables.
·       Develop strategies to ensure successful project execution and achievement of objectives.
·  Utilize deep knowledge of the ServiceNow platform to provide guidance and direction to project team members/developers.
·       Serve as a subject matter expert on ServiceNow best practices, capabilities, and solutions.
·       Stay updated on the latest ServiceNow features and enhancements to leverage in projects.
·   Manage all phases of the project lifecycle, from initiation to closure.
·       Coordinate resources, including personnel, budget, and equipment, to ensure project success.
·       Monitor project progress and performance, identifying and addressing any issues or risks.
·       Act as the primary point of contact for stakeholders, providing regular updates on project status and progress.
·       Facilitate communication between project teams, stakeholders, and leadership to ensure alignment and transparency.
·       Ensure project deliverables meet quality standards and adhere to established processes and procedures.
·       Monitor compliance with regulatory requirements and organizational policies throughout the project lifecycle.
·       Identify potential risks and issues that may impact project timelines or outcomes.
·      Develop mitigation strategies and contingency plans to address risks proactively.
·       Escalate critical issues to senior management as needed, providing recommendations for resolution.

Qualifications:
·       Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field. Master's degree preferred.
·       Proven experience (at last 2 years) in project management, specifically in ServiceNow projects.
·       ServiceNow certification(s) such as Certified Implementation Specialist (CIS) or Certified System Administrator (CSA) preferred.
·       Strong understanding of project management methodologies (e.g., Agile, Waterfall) and best practices.
·       Excellent leadership, communication, and interpersonal skills.
·       Demonstrated ability to effectively manage multiple projects simultaneously.
·       Strong analytical and problem-solving capabilities.
·       Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.