Description

  • Bachelor’s degree in Computer Science, Information Systems or a related field
  • Overall 4-6 years of experience in ServiceNow 
  • Good experience in ServiceNow implementation of SAMPro.
  • Knowledge of CMDB and Discovery
  • Experience in Implementation of SAM standard and SAMPro.
  • Experience in Integrations of ServiceNow with Third party systems.
  • Strong interpersonal and communication skills.

 

Responsibilities:

  • A ServiceNow professional should be proficient in all the modules of the ITSM suite (Incident Management, Change Management, Problem Management, and Service request Management).
  • Must Have skillset CMDB, Discovery , SAM and CSDM
  • It is a must to have good experience in writing client scripts, Business Rules, Client catalog scripts, ACLs in the programming language.
  • Should work on Notification Engine by creating custom notification tags.
  • They must create Service Request Definitions (SRD) using a standard process as well as an Advanced level.
  • Should have working experience in creating web services, fetching the data to vendor form, and configuring Mid-Tier.
  • Should possess sound knowledge to use the data management tool to update the values in bulk.

Key Skills
Education

ANY GRADUATE

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