Description

Essential Duties and Responsibilities (including but not limited to):

The role will lead technical task efforts to facilitate the management of the WSGR’s ServiceNow initiatives to ensure the platform aligns with the firm’s business strategy across all US and International offices.
Has ownership of the ServiceNow platform and any escalations, working with the external vendors.
Serve as the technical expert for ServiceNow design and support issues.
Responsible for designing and implementing ServiceNow platform and enhancements to improve functionality and the overall end-user experience.
Proficient in interpreting the JavaScript, XML, HTML, CSS, and development technologies to identify where ServiceNow templates can be used versus customization.
 

Requirements
Minimum of 5yrs + experience on the ServiceNow platform, configuration, development, integration.
Excellent Knowledge of ITSM, ITIL, CMDB, GRC.
Experience with scripting in the ServiceNow platform
Bachelor’s degree in information systems, Computer Science, or a related discipline from an accredited college/university.
Strong analytical, problem-solving, multitasking and time management skills.
Excellent technical writing and verbal communication skills.

Key Skills
Education

Any Graduate

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