Description

Job Description:

Experience Desired: 14+ Years.

Responsibilities:

  • Provide Technical Support/Assistance to Design, develop, and implement solutions using the ServiceNow platform
  • Provide technical leadership and guidance to the project team and the client on best practices, architecture, design, and development of ServiceNow solutions.
  • Collaborate with business analysts, product owners, and stakeholders to understand the business requirements and translate them into technical specifications and solutions.
  • Ensure the quality, performance, security, and scalability of the solutions and adhere to the ServiceNow coding standards and guidelines.
  • Troubleshoot and resolve technical issues and provide support and maintenance for the solutions.
  • Stay updated on the latest trends and innovations in the ServiceNow platform and leverage them to enhance the solutions and customer experience.
  • Uses considerable judgment to determine solution on complex problems.
  • Adapts existing methods and procedures to create possible solutions to complex requirements.

Required Skills:

  • Discovery certified (ITOM /CMDB)
  • Service mapping Experience.
  • Service Now application certified.
  • Service Now Admin certified.

Key Skills: ServiceNow, Service Mapping, CMDB, ITOM, ServiceNow Discovery


 

Key Skills
Education

Any Gradute

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