ServiceNow Technical Architect

ServiceNow Technical Architect

Jacksonville,United States

Permanent

Skills

ServiceNow 

Responsibilities Include:

Hands-on technical delivery including required documentation of cost-effective ServiceNow solutions, ability to create and Modify Workflows.

Provide technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.

Create and execute development plans as appropriate to meet changing needs and requirements

ServiceNow for custom Application Design & Development

Communicate and enforce coding standards

Qualifications: 

5 - 7 years of ServiceNow experience

ServiceNow CIS, CAD & CTA Certification

Expertise in enterprise service management offerings like IT Service Management, IT Operation Management, IT Business Management, Security Operations and Application Development on ServiceNow; New areas like HRSD, CSM, Industry Solutions

Experienced as a Solution Architect for the ServiceNow implementation for leading global clients and implemented ITOM and ITSM modules such as IM, PM, CM, RM & Catalog along with integrations and CMDB, Hardware, Software Asset Management, Discovery, Service Mapping and Event Management

Worked on Requirement gathering, provided solution for end to solution through ServiceNow applications, helped development team to prepare design document, Development, Testing, Implementation and Maintenance and to work with the process owner to define the roadmap for any given product and translate this into user stories

ServiceNow Implementation Specialist & Admin, Project Management skills

Strong hands-on implementation experience on ITOM and CSDM (Discovery, Service Mapping, Event Management)

Java Scripting knowledge and hands on experience on it

Hands-on with ITIL Process implementation

Hands-on migrating data from different tools into ServiceNow

Good Communication and presentation skills, Client handling

Good at creating required information for Reporting and Dashboards

Very good knowledge of ITIL best practices and processes