Description

Responsibilities:

  • Troubleshoot and resolve varying levels of technical issues.
  • Support infrastructure related activities for SharePoint Server 2016, e.g. patching, upgrade.
  • Support data migration activities for OneDrive/SharePoint.
  • Performing change requests and service requests related to BAU task for SharePoint on-premises and Microsoft 365 services.
  • Implement, maintain, and support of SharePoint on-premises and Microsoft 365 business solutions, to include but not limited to SharePoint, Teams, M365 apps and any related technologies the organization may involve.
  • Work with stakeholders to optimize usage and adoption of Microsoft O365 solutions.
  • Develop and maintain technical documentation for SharePoint on-premises and Microsoft 365 applications and services.
  • Maintain user communication and ensure user satisfaction during and prior events.
  • On-call rotation for escalations from service desk.

Skillsets

  • Demonstrate strong analytical, troubleshooting, and problem-solving skills.
  • Administration experience in an enterprise IT environment, having performed operational and break/fix activity.
  • Strong knowledge of M365 services/capabilities.
  • Proficient in PowerShell scripting.
  • Good team player who is keen to learn and able to work independently.
  • Good understanding in Azure technologies.

Key Skills
Education

Any Graduate

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