Description

Deliver site IT services in line with quality, reliability and cost expectations

Responsible for Margin Improvement Projects delivery

Monitor site incident and request tickets to ensure they are resolved within SLA and that root cause is identified and addressed

Ensure that critical site applications are available, patched, backed up and supported by business and IT owners

Drive adoption of enterprise digital technologies, methodologies and solutions

Own the roadmap for site reliability improvements and synchronize upgrades, patching and project efforts with site downtime windows

Collaborate with supporting partners and IT teams including on site support, remote desktop support, TCS to maintain IT site reliability targets

Develop andmaintain site reliability targets that support the site’s compelling business need (CBN)

Improve site digital literacy, organization change management and IT updates as required to support enterprise initiatives

Qualifications And Experience

+5 years of experience in manufacturing IT operations, preferably leading IT programs and projects or leading an IT service or solutions team within a site

IT software or hardware implementation experience

Proven experience working across functions and levels to drive site level IT results

Work in a multicultural and global environment

Self-learner, self-starter

Provide training and knowledge sharing

Education and/or Experience

Bachelor's degree in Computer Science, Telecommunications, or related field preferred or relevant work experience

Understanding of Industry 4.0 and connected devices in the manufacturing space

Key Skills
Education

ANY GRADUATE

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