Deliver site IT services in line with quality, reliability and cost expectations
Responsible for Margin Improvement Projects delivery
Monitor site incident and request tickets to ensure they are resolved within SLA and that root cause is identified and addressed
Ensure that critical site applications are available, patched, backed up and supported by business and IT owners
Drive adoption of enterprise digital technologies, methodologies and solutions
Own the roadmap for site reliability improvements and synchronize upgrades, patching and project efforts with site downtime windows
Collaborate with supporting partners and IT teams including on site support, remote desktop support, TCS to maintain IT site reliability targets
Develop andmaintain site reliability targets that support the site’s compelling business need (CBN)
Improve site digital literacy, organization change management and IT updates as required to support enterprise initiatives
Qualifications And Experience
+5 years of experience in manufacturing IT operations, preferably leading IT programs and projects or leading an IT service or solutions team within a site
IT software or hardware implementation experience
Proven experience working across functions and levels to drive site level IT results
Work in a multicultural and global environment
Self-learner, self-starter
Provide training and knowledge sharing
Education and/or Experience
Bachelor's degree in Computer Science, Telecommunications, or related field preferred or relevant work experience
Understanding of Industry 4.0 and connected devices in the manufacturing space
ANY GRADUATE