Site Reliability Engineering Lead / L3 Support

Job Description:

• 8+ years of experience on operations for production systems.
• Implement scalable solutions for applications, infra and database
• Responsible for the maintenance, configuration, and reliable operations for VM, network servers and applications
• Identify, install and configure the tools for managing, monitoring and reporting performance of servers and applications (on prem, cloud, hybrid)
• Perform HW and SW upgrades
• Troubleshoot hardware and software problems/incidents by working with application team members, by running diagnostics, and assessing impact of issues
• Perform capacity planning for HW and SW
• Experience implementing logging, monitoring, and alerting solutions
• Experience in service level observability
• Experience in performance improvement solution across Apps and Infra
• Understand various metrics such as MTTR, MTBR, MTD, etc. along with understanding of SLO / SLI / Error Budget
• Knowledge in Chaos Engineering tools and practices
• Implement scalable solutions for applications, database
• Good experience with scripting language such as bash, python, Groovy, GoLang
• Implementation experience in SRE Tools and Accelerators
• Understanding of Infra As Code practices and ability to create / modify runbooks and SOP's
• Good understanding of container and container platform

Good to Have

• At least 3+ years of application architecture and development knowledge with Java or .net technologies for API, Database, Microservices, Integration layer, Mobile
• Implementation experience on CI/CD tools and pipelines
• Knowledge in Chaos Engineering tools and practices –
• Good understanding of ITSM processes, basic metrics for support quality and reliability
• Internal / External SRE Certification

Key Skills: SRE, Java, Jenkins, L3, bash, python, Groovy,