Description

SRE Team Skills: (Must have)  

To Detect the Incidents and act proactively escalate using the built in dashboards.
Hands on using Dynatrace dashboards and creation of customized dashboards.
Hands on using ServiceNow to perform analytics, Reporting, knowledge management, CMDB, ITOM modules(Event Management, Operator Workspace etc)
Basic knowledge on other monitoring tools would be advantage (SolarWinds, Nimsoft, SCOM, Redgate etc.)
Basic understanding of Application Architecture and its infra components, so that the user impact can be understood.
Troubleshooting/communication skills:
Hands on experience in troubleshooting basic issues in Windows, Unix
Able to write and understand basic command lines and scripting 
Able to communicate effectively during the incident and Problem management calls
Batch Management – Autosys
Basic understanding of Autosys Batches and its components
Experience in working with Batch management(monitoring and incident resolution)
Basic knowledge on AWS/Azure to support the access management tasks.
Knowledge/certification on the Azure/AWS associate level.
Knowledge on login to the AWS console
Different access management roles and its functions
Database 
Understanding of Relational Database(any one)
Able to write& understand basic queries using SQL.
Service now Fundamentals or Admin knowledge or certified
Understanding of Devops practices and tools

Education

Any Graduate