Smartsheet BA

About the job
Smartsheet BA1

Key Responsibilities

Solution Design & Implementation: Develop Smartsheet-based solutions to meet the needs of various business units. Design templates, workflows, dashboards, and reports in Smartsheet.
Requirements Gathering: Collaborate with stakeholders to understand business needs and translate them into functional Smartsheet requirements. Facilitate discussions to define project objectives and goals.
Process Improvement: Analyze existing processes and workflows, identify areas for improvement, and propose solutions using Smartsheet features and integrations.
Dashboard & Reporting Development: Design and develop interactive dashboards and reports to provide actionable insights and facilitate data-driven decision-making.
Project Management Support: Support project managers in the implementation and tracking of projects, ensuring Smartsheet solutions meet deadlines and align with project milestones.
Training & Support: Train and support team members and end-users on Smartsheet functionalities, ensuring effective usage of the platform across departments.
Data Integration & Automation: Utilize Smartsheet APIs and integrations with other tools to automate data workflows and increase efficiency. Collaborate with IT teams to integrate Smartsheet with other platforms as needed.
Documentation: Document business requirements, process flows, and solution designs. Maintain up-to-date documentation on Smartsheet configurations, templates, and best practices.

Qualifications

Experience:
3+ years of experience as a Business Analyst or in a related role, with at least 1-2 years of experience in Smartsheet solution design and development.
Experience in project management and business process improvement.
Technical Skills:
Advanced proficiency in Smartsheet, including templates, reports, dashboards, forms, and automation workflows.
Knowledge of Smartsheet APIs and experience with data integration tools is a plus.
Familiarity with data visualization tools (e.g., Tableau, Power BI) is beneficial.
Proficient in Microsoft Office Suite, particularly Excel, for data manipulation and analysis.
Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex data and business needs.
Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information to non-technical stakeholders.
Soft Skills:
Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
Self-motivated, proactive, and capable of working both independently and within a team.