Snowflake SQL & Python Developer

Responsibilities:
 

Note: Candidate need to be well equipped with Machine Learning along with Python and SAS as this production support need to support the data science team working on the front-end

Production Support Analyst - Maintaining Operational Reliability:
This role is responsible for maintenance, support and daily operations of a Customer Engagement modeling and analytics software applications. This role will ensure on a daily basis that model data flows and dashboard extracts are executing and up-to-date. The Production Support Analyst is responsible for diagnosing and resolving application issues in order to ensure optimal performance and usability for downstream CE system users.

Job Knowledge:
• In hand experience to machine Learning technique to support the underlying decision tree and random forest modeling technique and address issues
• Strong knowledge of SQL, and Python
• Working knowledge of dashboard development using Tableau Desktop
• Demonstrable skill supporting Snowflake, Dataiku and Tableau SaaS operations to include flow, extract, and other scripting automation
• Strong experience in working with large volumes of data to include integration, architecture, cleansing, and engineering
• Knowledge of production support concepts such incident reporting, testing, debugging, monitoring, and audits
• Working knowledge of APIs and Javascript
• Skill in creating and maintaining technical documentation to include runbook creation for routine or repeatable operations

Job Responsibilities:
• Monitor and maintain operational readiness and reliability of the client operational systems
• Develop effective working relationships within the Client’s department and support teams of the client operational platforms
• Develop automated processes and technical documentation in conjunction with departmental resources
• Actively own and coordinate issue resolution between departmental and support partners
• Prioritize issues in alignment with Marketing and other affiliated partners who are dependent on issue resolution
• Assess issues and communicate an ETA for issue resolution based on agreed-upon time frames to the appropriate departmental partners
• Communicate resolution of issues with departmental partners based on agreed-upon time frames
Relevant Skills:
• Ability to develop effective working relationships
• Possessing excellent interpersonal skills to include teamwork, facilitation, and negotiation
• Ability to work independently or as part of a team to resolve issues
• Effective written and verbal communication skills
• Demonstrate an ability to work under pressure, manage competing priorities and meet or exceed expectations regarding issue identification, resolutions and communication.