Description

Role Proficiency

Manage the onboarding of new customers. Develop and create new operation processes. Lead SOC service for various customers including deep investigation and cyber security subject expertise.

Outcomes

 

  • Manage a complete cyber security incident and provide deep investigation
  • Create and manage improvement process for customer services
  • Working on improving customer detection by adding relevant detection rules
  • Onboarding new customer to SOC service
  • Develop and update operation methodology
  • Be the point of contact for operational (technical) issues and platform/service improvement
  • Guide SIEM experts
  • Be the cyber security subject expert

     

Measures Of Outcomes

 

  • Successful incident management
  • Successful onboarding of customers to services
  • Successful implementation of improvement programs

     

Outputs Expected

Continuous improvement of the services:

 

  • Monitoring capability
  • Investigation process
  • Operation process
  • Methodology
  • Incident management
  • Mitigation and automation action

     

Skill Examples

 

  • Presentation skill (Verbal) and soft skill (hands on verbal and writing)
  • Excellent analytics skill
  • Ability to lead activity on cross culture/ geo location team to success in task
  • Accountability
  • Ability to think out of the box to find solution
  • Project management skills
  • Proficient in programming languages such as C C# Python Perl Java PHP and Ruby on Rails.

     

Knowledge Examples

Knowledge Examples

 

  • Experience in cyber security discipline
  • Excellent knowledge of cyber security defence methods (tools topology best practices)
  • Excellent knowledge on Mitre frameworks (or other common frameworks)
  • Practical experience with developing and implementation processes
  • Relevant certification in cyber security
  • Advance knowledge with SIEM solution
  • Experience with cloud (working secure monitoring)


 

Desired Skills and Experience

threat hunting,Incident reporting,Cyber Attack Mining

Education

Any Graduate