Role Proficiency
Manage the onboarding of new customers. Develop and create new operation processes. Lead SOC service for various customers including deep investigation and cyber security subject expertise.
Outcomes
- Manage a complete cyber security incident and provide deep investigation
- Create and manage improvement process for customer services
- Working on improving customer detection by adding relevant detection rules
- Onboarding new customer to SOC service
- Develop and update operation methodology
- Be the point of contact for operational (technical) issues and platform/service improvement
- Guide SIEM experts
- Be the cyber security subject expert
Measures Of Outcomes
- Successful incident management
- Successful onboarding of customers to services
- Successful implementation of improvement programs
Outputs Expected
Continuous improvement of the services:
- Monitoring capability
- Investigation process
- Operation process
- Methodology
- Incident management
- Mitigation and automation action
Skill Examples
- Presentation skill (Verbal) and soft skill (hands on verbal and writing)
- Excellent analytics skill
- Ability to lead activity on cross culture/ geo location team to success in task
- Accountability
- Ability to think out of the box to find solution
- Project management skills
- Proficient in programming languages such as C C# Python Perl Java PHP and Ruby on Rails.
Knowledge Examples
Knowledge Examples
- Experience in cyber security discipline
- Excellent knowledge of cyber security defence methods (tools topology best practices)
- Excellent knowledge on Mitre frameworks (or other common frameworks)
- Practical experience with developing and implementation processes
- Relevant certification in cyber security
- Advance knowledge with SIEM solution
- Experience with cloud (working secure monitoring)
Desired Skills and Experience
threat hunting,Incident reporting,Cyber Attack Mining