Job Description:
Job Details:
Salesforce Developer specializing in Service Cloud and Auto Cloud - will be responsible for designing developing and implementing customized solutions within the Salesforce platform.
Key Responsibilities:
- Develop custom applications and solutions using Apex Visualforce and Lightning components.
- Create and maintain custom objects fields formulas validation rules workflows and process automation.
- Implement and manage Service Cloud features such as Case Management Knowledge Base and Omni-Channel.
- Integrate Salesforce with other systems using REST/SOAP APIs middleware and data migration tools.
- Ensure seamless data flow and synchronization between Salesforce and external systems.
- Customize and configure Service Cloud and Auto Cloud to align with business processes and requirements.
- Develop and maintain Lightning components and Lightning Web Components LWC to enhance user interfaces and experiences.
- Own the technical aspects of product features driving them through all cycles of the SDLC.
- Create and maintain technical documentation including system requirements specifications SRS technical design specifications architecture documents flowcharts and deployment plans.
- Ensure that different systems and applications integrate seamlessly by working closely with vendors and internal teams.
- Ensure compliance with data privacy regulations and implement security measures to protect customer data in alignment with data governance policies