Description

Key Responsibilities:

Customization and Configuration: Customize JIRA and Confluence to meet the specific needs of our organization, including creating JIRA projects/queries/reports, configuring workflows and custom fields, issue types, and permission schemes.
Plugin Development: Develop custom plugins and extensions for JIRA and Confluence to enhance functionality and meet business requirements.
Integration: Integrate JIRA and Confluence with other software and systems, such as version control systems, DevOps continuous integration(CI) tools, and third-party applications. utilize tools or write ETL scripts to import data from external systems
User Training and Support: Provide training and support to users to ensure they can effectively use JIRA and Confluence for project management, issue tracking, and collaboration.
Documentation: Maintain documentation for JIRA and Confluence configurations, customizations, and integrations.
Troubleshooting: Identify and resolve issues and errors within JIRA and Confluence, working closely with the IT and support teams.
Performance Optimization: Monitor the performance of JIRA and Confluence and implement optimizations as needed to ensure system stability and efficiency.
Security and Compliance: Ensure that JIRA and Confluence are configured and maintained in accordance with security and compliance standards and also, Implement IDP and SSO solutions using knowledge of LDAP/SAML.
Qualifications:

Bachelor s Degree or equivalent, relevant professional experience
Strong people leading and mentoring skills
Excellent verbal and written communication and collaboration skills
Strong organizational and time management skills
Team player with a customer-centric focus
Understanding of the full software development lifecycle

Education

Any graduate