Software Engineer

Job Description:
 

• Position's Contributions to Work Group:
• Actively provides day-to-day Tier 2 software support for backend Caterpillar Telematics services. Proactively monitors and investigates software alerts. Creates and manages knowledge articles: How to Known Issues, etc. Develops tooling: automation for monitoring and alerting, dashboards and reports for monitoring, and troubleshooting support tools.
• Typical Day:
•  
• Actively provides day-to-day Tier 2 software support for backend Caterpillar Telematics services. Proactively monitors and investigates software alerts. Creates and manages knowledge articles: How to Known Issues, etc. Develops tooling: automation for monitoring and alerting, dashboards and reports for monitoring, and troubleshooting support tools. The position will be onsite hybrid starting day 1 - in the office every other Tuesday. Cat will provide a Mac laptop.
• Education Requirement:
•  
• Bachelor's degree in computer science, software engineering or relevant field required. Plus 1+ years professional exp.
• Critical Technical Skills:

Required:

• 1+ years’ experience in Java (university experience acceptable). *1+ years’ experience in secondary languages: Python, SQL, etc. Overqualified: 3+ years professional exp.
• Soft Skills Required:
•  
• Demonstrated strong problem-solving and technical skills - Strong communication and collaboration skills - Demonstrated strong initiative with the ability to work independently - Proactive and eager to learn