Software Engineer

Job Description

Description:

This senior software engineer will play a crucial role in building technical solutions to help other developers deliver faster with modern software and application development tools.

This role will be part of the developer enablement organization and will be involved in building and enhancing in-house or cloud-based CI/CD tools.

With thousands of developers and builds running on our pipelines each day, this role will be critical in supporting our products and services, specifically the artifact repository solution (Artifactory).

Key responsibilities for this role:

• Provides support to the business by responding to user questions, concerns, and issues (for example, technical feasibility, implementation strategies)
• Researching and identifying needed solutions
• Determining implementation designs 
• Providing guidance regarding implications of new and enhanced systems
• Identifying short and long term solutions and directing users to appropriate contacts for issues outside of associate's domain.
• Manages small to large-sized complex projects by reviewing project requirements
• Translating requirements into technical solutions
• Researching and identifying alternative solutions
• Determining needed solution based on return on investment and value add to the business
• Gathering requested information (for example, design documents, product requirements, wire frames
• Writing and developing code; conducting unit testing; communicating status and issues to team members and stakeholders
• Collaborating with project team and cross functional teams
• Identifying areas of opportunity
• Interpreting information and identifying a solution
• Ensuring solution is sustainable across implementation and use
• Troubleshooting open issues and bug-fixes and ensuring on-time delivery and hand-offs.
• Troubleshoots business and production issues by gathering information (for example, issue, impact, criticality, possible root cause)
• Performing root cause analysis to reduce future issues
• Engaging support teams to assist in the resolution of issues
• Developing solutions; driving the development of an action plan
• Performing actions as designated in the plan
• Interpreting the results to determine further action and completing online documentation.
• Participates in the discovery phase of small to medium-sized projects to come up with high level design by partnering with the product management, project management, business, and user experience teams.
• Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders
• Identifying business needs
• Determining and carrying out necessary processes and practices
• Monitoring progress and results; recognizing and capitalizing on improvement opportunities and adapting to competing demands, organizational changes, and new responsibilities.

Required Skills 

• 8+ years of IT industry experience with a Bachelor's/Master's Degree in Computer Science or equivalent
• DevOps experience in multi-cloud environment (MSFT Azure, AWS, etc)
• Experience in Docker, maven, npm and other package managers.
• Extensive experience in binary repository solutions (Artifactory, Nexus, etc)
• Source Control (GitHub, Bitbucket, Azure Repos etc)
• Build tools (Jenkins, etc)
• Experience with infrastructure automation tools (Terraform, Packer, Puppet, Ansible etc)
• Scripting Experience (Python, Ruby, Bash, Shell, Node.js)
• Experience in application monitoring, logging and alerting tools
• Security and Network awareness
• Experience in Agile methodologies
• Experience working with global teams