Description

Special Knowledge, Skills & Abilities

  • Must possess all requisite knowledge, skills, and abilities as posted in the supplemental section.
  • Must demonstrate strong critical thinking and analytical reasoning skills.
  • Ability to work on multiple priorities effectively.
  • Ability to prioritize conflicting demands.
  • Ability to execute assigned project tasks within established schedule.
  • Ability to work collaboratively in a team environment.
  • Ability to communicate effectively in the service of users and colleagues.
  • Writes and communicates clearly and concisely.
  • Possesses sound documentation skills.
  • Ability to maintain confidentiality.
  • Must demonstrate exemplary customer service skills.

Minimum Qualifications

  • Bachelor's Degree.
  • Five years related experience.
  • Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications

  • Knowledge in the assigned application as well as the platform on which it runs.
  • Experience with Student Information Systems, CRM or university administrative systems is highly desirable.
  • Experience with implementing and customizing/extending a vendor-provided solution.
  • Experience with Java, Python, Ruby, PHP, or other web technologies is a plus.

Education

Any Graduate