Must possess all requisite knowledge, skills, and abilities as posted in the supplemental section.
Must demonstrate strong critical thinking and analytical reasoning skills.
Ability to work on multiple priorities effectively.
Ability to prioritize conflicting demands.
Ability to execute assigned project tasks within established schedule.
Ability to work collaboratively in a team environment.
Ability to communicate effectively in the service of users and colleagues.
Writes and communicates clearly and concisely.
Possesses sound documentation skills.
Ability to maintain confidentiality.
Must demonstrate exemplary customer service skills.
Minimum Qualifications
Bachelor's Degree.
Five years related experience.
Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Knowledge in the assigned application as well as the platform on which it runs.
Experience with Student Information Systems, CRM or university administrative systems is highly desirable.
Experience with implementing and customizing/extending a vendor-provided solution.
Experience with Java, Python, Ruby, PHP, or other web technologies is a plus.