Software Engineer - UIPATH +Power Automate

Job Description

• Perform documentation of Chatbot projects and help in rollouts and implementations.
• Understand customer requirements.
• Perform manual intervention with Bot when needed.
• Adhere to Process Mining principles and support in creating data models for process mining.
• Able to work in a team and follow the escalation metrics as designed.
• Perform Issue Debugging and Raising Incidents with required information to support team.
• Perform Data transformation for larger datasets.
• Establish data connections from process mining tool to IT system.

Required Technical Competencies

Application Design:

• Knowledge of design principles and performance engineering concepts.
• Ability to create UI/Design and business logic elements, navigation, screen flow, and layout based on applicable criteria and constraints, and map functionality to hardware and software components.

Architecture tools and frameworks:

• Familiarity with industry tools and frameworks and ability to analyse and use them based on customer requirements.
• Work with SMEs to explore new tools and frameworks for implementation

Customer Management:

• Has basic knowledge of customer's business domain and technology suite.
• Can use latest technology and handle customer escalations.

Domain/ Industry Knowledge:

• Awareness of customer's business processes and relevant technology platforms/products.
• Ability to prepare process maps, workflows, and business cases with assistance.
• Application of industry standards and practices with guidance.

Estimation and Resource Planning:

• Identify and assign the resources required to complete the task.
• Use appropriate estimation models based on the project scope for medium-high complexity scenarios.
• Track and report gaps between budgeted and actual spend.

Project Management:

• Demonstrates basic knowledge of project management process, tools, and templates.
• Execute small/non-complex projects, provide inputs to supervisor for project management, create and maintain a quality dashboard, and support project management reporting for assigned work area.

Requirement Gathering and Analysis:

• Extract functional and non-functional requirements for medium to complex scenarios.
• Analyse impact of changes, identify dependencies and transition requirements

Technology/Product Knowledge:

• Possess knowledge of applications /products from a functional as well as the technology side
• Can understand the functional requirements and relate them to the configuration/customizations carried out to the base product for a project.

Solution Design:

• Understanding and designing processes, translating key business drivers into solution building blocks, creating diagrams and specifications, designing a flexible solution that meets business requirements, and coordinating reviews with stakeholders.
• Designing application behavior and business rules, providing input for technical design, and configuring applications to achieve business objectives.

Required Behavioral Competencies

Accountability: Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership.

Agility: Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.

Collaboration: Participates in team activities and reaches out to others in team to achieve common goals.

Customer Focus: Displays awareness of customers’ stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.

Communication: Effectively communicates in written and oral form, well-organized thoughts to others. Speaks openly and honestly with all employees.

Drives Results: Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets.