Solace Support Engineer

Job Description:

• The Support Engineers for Solace monitor the entire platform, engages for Incidents, provides 24*7 support, maintains the relevant KB, interacts with Application teams to understand deployments, performs relevant upgrades, and supports routine patching activities.
• He/she manages Event-driven integration platforms as products.

Required Skills:

• Working level knowledge of Event Driven Architecture (EDA) and functionality.
• Familiarity with Application Use Cases leveraging EDA and integration options.
• Expertise within platform infrastructure Support.
• Familiarity with SDLC, standards and best practices.
• Past experience with Application management.
• Proficient at detailed requirement gathering and Technical design activities for Real Time Integration Event Broker/Advanced messaging.
• Design and develop utilities using Sprint Boot to enhance the platform.

Key requirements (Essential):

• Min of overall 8+ years experience in Integration.
• Min 2+ years experience in Solace (or comparable event driven technologies) preferred.
• Solid working knowledge with Integration patterns API Real time Integration. ,
• Hands on experience in setting up pub sub cloud, pub sub on premise and event mesh at least in 1 customer place / enterprise scaled project, Solace Platform preferred.
• Should have worked in Hybrid Integration Platform & IPaas capabilities.
• Exposure on PubSub+ Monitor.
• Experience in DevOps CI/CD capabilities.
• Experience in complex Integration projects and application support issue resolutions with virtual teams across the globe.
• Good track record of driving continuous improvements.
• Delivering big projects and managing big teams in a global Organization.
• Working knowledge of Linux OS, AKS Kubernetes, Podman, Microsoft Azure.
• Experience with Highly Available (HA) and Disaster Recover (DR) capabilities.
• Exposure to golden gate replication is a plus.
• Experience with Shell/Python scripting.
• Ability to work independently and take initiative to resolve customer issues/emails and respond timely.
• Sharing and Documenting the issue resolution with the team.
• Required Good written and verbal communication skills