Roles and Responsibilities:
- Perform incoming inspection, soldering, and testing of circuit boards received, using approved testing procedures and schematics
- Review product manuals and videos to perform solder and testing of company products and PCBs
- Exercise good judgment regarding the cost-effectiveness of repair solutions, replacing or repairing of parts, and PCBs
- Be accountable for and demonstrate safe and responsible use of tools: calipers, power drills, screwdrivers, laser testers, light meters, heat guns, soldering iron, and other necessary tools and equipment to test and products
- Document and report any issues to minimize the recurrence of defects, loss of sales, and repair servicing costs
- Provide timely feedback to the company regarding product failures or performance concerns
- Participate in department-wide training, cross-training, and mentoring programs for new and existing team members
- Proactively participate in new product assessments offering constructive recommendations to increase product life and usability
- Expand product knowledge to gain a thorough understanding of market product usage and issues including, power and data integrity, control system programming, integration, and commissioning of systems
- Communicate clearly, regularly, proactively, and in a timely manner service findings and feedback to the appropriate service team managers/staff
- Additional duties as assigned
- The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl
- The employee is occasionally required to sit and climb or balance
Qualifications:
- Associate degree in electronics, electrical, mechanical, or industrial engineering
- 2-3 years of experience or equivalent combination of education and experience in repair/service of lighting, small electronics, or technical products
- The ability/skill to troubleshoot PCBs to component level using various test equipment
- ESD- Knowledge of proper PCB board /component handling and ESD prevention practices
- Good observation and analytical skills
- Attention to detail
- Excellent communication and time-management skills
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
- Able to wear proper Safety equipment
- Overnight travel via air or land transportation may be required
Key skill: Solderng, PCB, Troubleshoot, ESD Prevention, Color Vision, Distance Vision, Power Safety Equipment, Data Integrity, Control system Programming.