Accountable for SOW authorship along with Services Solutions Principals, overall architecture, operating model, and alignment of the technology to business objectives of the customer
Proactively communicate and build strong credibility with the customer to become a trusted advisor and "go-to” technical counsel while collaborating with delivery PM, sales and broader delivery team
Understand customer business requirements and define future state roadmap, design end-to-end solution and provide technical oversight through delivery execution
Align broader delivery team with customer expectations/outcomes and provide iterative technical thought leadership on execution to ensure customer outcomes are achieved as defined in SOW
Conduct and engage in design reviews internally and with customer stakeholders and present LOE and SOW and final deliverables to customer c-suite executives
Provide escalations POC guidance on triaging critical issues and decisions
Co-lead Steering Committee/delivery governance with delivery Program Manager
Engage in post-delivery meetings with Customer to discuss future-state solutions and proactively communicate future sales opportunities with Sales
Desired Skills
10+ years of experience as a Cloud/IT architect, Technology Consultant or as a CTO for global organization leading Digital or IT transformations, service management or service-oriented orgs
Strong C-suite presence with excellent business acumen, oral and written communication skills
Strong expertise in Public, Private and Hybrid Cloud strategy, design and execution is required with sound understanding of Virtualization, XaaS, DevOps, Cloud native technologies
Experience or familiarity in large scale automation (e.g. vRealize, Ansible, Puppet, Chef, Razor, Hamlin) and concepts of continuous integration and delivery
Considerable experience in developing IT roadmaps, maturity assessments and Cloud solutions
Experience in pre-sales or Sales is a plus but not required
A min. of bachelor's degree in Computer Science or related field is required, business background a plus