Solutions Test Engineer

Job Description

Who You’ll Work With

You will work with software development engineers, hardware engineers, field support engineers, product managers, and software test engineers to analyse customer requirements and use cases, gather technical details, create software test plans, and validate that the product meets our customer’s requirements.  You will also work with our customer support and engineering teams to help address escalated customer issues by reproducing, and debugging those in the lab.

The role will provide opportunities to create real impact in the rapidly growing Software defined (SD) branch, SD-WAN, Cloud IT services, and virtualization technologies. 

What You’ll Do

• Collaborate with various stakeholders from the development, sales and other test teams to understand requirements and expectations.
• Plan the building of, or add to the existing network topology required to test the use cases.
• Configure hardware, features, traffic generators and other tools to emulate the required environment
• Execute exhaustive testplan, focusing on potential weaker areas, performance and realistic scale
• Troubleshoot failures and performance shortcomings and work with the development team on reproduction, root cause analysis, fix verification and bug/limitation documentation
• Communicate and present results to various stakeholders while providing feedback and recommendations on potential design and performance improvements
• Interact with sales team and customers to answer questions, handle ad-hoc requests and run small demos
• Collaborate with peers to cross-train on new technologies and improve team effectiveness
• Help the TAC team with escalations reproductions efforts when needed.

Qualifications

• 8+ years of experience in a System test or Solution test role, handling complex end-to-end environments.
• Highly detailed working knowledge of layer 2 and layer 3 technologies such as IP forwarding, IP multicast, OSPF, BGP, VXLAN, MPLS, eVPN, ECMP, VRRP, STP, RSTP, MST, PVST+, Ethernet link aggregation, LACP, etc
• Detailed working knowledge of layer-2/3-switch administration, including industry-standard CLI and SNMP interfaces
• Familiarity with Linux tools such as ping, traceroute, tcpdump, ifconfig, ip link, ip route, arp, /proc/net, /proc/sys/net, vmstat, netstat, ttcp, iperf, and strace
• Some familiarity with scripting languages such as Python or TCL
• Strong written and oral communication skills
• Strong drive to improve quality and curiosity to learn new technologies
• Able to operate with a high degree of independence, driven by an internal desire to succeed at the challenge of breaking our products