Sr. Business Analyst

Job Description:

Description:

• Seeking a Sr. Business Analyst
• Our client is on a journey to becoming the best IT organization in the airline industry, a journey of transformation. They are changing the way we do business from top to bottom as we strive to create meaningful and innovative solutions and are looking for team members to help us realize our vision

Responsibilities:

• Understand the end user deeply and use that knowledge to determine the fastest path to deliver value
• Translate business goals and end user needs into product strategy; communicate direction and product priorities to the development team, other matrixed teams, and third-party partners
• Identify goals, metrics and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings
• Manage the product backlog; make future decisions based on the value that will be delivered
• Responsible for conducting sophisticated and detailed research of existing processes, systems, and desired objectives to meet the goals/intent of the assigned products
• Partner with application teams to understand technical needs and assist in the creation of business plans for new initiatives
• Monitor research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
• Ensure that product directions balance both the user needs and business goals of driving sales, improving efficiency, and enhancing customer satisfaction
• Deliver the monthly analytics and reports for the Digital Monthly Performance Governance Process
• Formulate, test and refine assumptions and hypotheses through user research and testing
• Document, review, and ensure that all quality and change control standards are met
• Create, prioritize, and accept user stories; incorporate them into release planning
• Make product decisions that drive value on a daily basis
• Deliver business requirements via artifacts such as epics, features, scenarios, acceptance criteria, process flows, wireframe diagrams, interaction diagrams, mock-ups/demos, etc.
• Work on multiple initiatives and balance constantly evolving priorities
• Participate in standups, iteration planning sessions, product demo, and retrospectives
• Condense complex technical concepts into non-technical language for stakeholders
• Foster collaboration with team members to drive value and identify and resolve obstacles
• Collaborate with business unit leaders to develop and maintain internal customer relationships
• Work with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
• Work with Site Reliability Engineering team to prioritize feature development, based on the business value
• Manage cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience

Requirements:

• 5 years of hands-on experience working as a Product Manager and Data Analyst in a modern software development based enterprise environment
• Possesses a high school diploma, GED, or high school equivalency
• Solid understanding of concept and principles of agile methodology; ability to apply appropriate agile approaches in the processes of software development and delivery
• Solid understanding of product features; ability to design, build, and develop a new product, technology, or service from feasibility through to production
• Solid understanding and experience in leveraging the Microsoft Product suite; especially Excel and PowerPoint
• Proficiency and experience in working with Observability and Reliability tools such as Dynatrace, Sumo Logic and Quantum Metric
• Proficiency in working in a fast paced, fluid environment where priorities shift on a regular basis
• Proficiency in communicating with and influencing functional and technical team members at all levels in the organization
• Proficiency in creating, prioritizing, and accepting user stories
• Proficiency in conducting user research and testing to understand needs
• Proficiency in identifying goals, metrics, and analytics to measure product value
• Proficiency in conducting competitive research and analysis
• Strong written, oral communication, and social skills
• Excellent planning and organizational skills, strong facilitation skills
• Consistently prioritizes safety and security of self, others, and personal data
• Embraces diverse people, thinking, and styles

Desired Skills:

• Willingness to become subject matter expert for your applications and take ownership for its development and performance
• Flexibility to adapt and plan for changing business objectives
• Knowledge of Agile/SDLC development methodologies
• Airline business experience, as well as business process re-engineering and/or extensive experience working with agile teams