Description

Summary:

  • Depending on the phase within the life cycle of a project, the BSA could be working on one or more of the following throughout the day.
  • Working with the Customer areas to elicit, define, and document user requirements to meet a business objective.
  • Partnering with the Customers and I/S areas (such as Development, Testing, Client, Project Management... etc.,) to validate requirements and organize the information so that it is clear and understood by everyone.
  • Validating that the proposed solution satisfies the business requirements.
  • Assisting both I/S and Customer areas in “connecting the dots” regarding the business & operational impacts; the requirements and the solution for the application/system.
  • Ensuring the accurate deployment of solutions through review of issues, validating test plans, and other analysis activities.
  • Assisting in the development and documentation of training materials to train the Customer testers and trainers.

Top skills:

  • Microsoft Office (Word, Excel, PowerPoint)
  • Nice to have: Microsoft Visio

Preferred certifications:

  • Certified Business Analysis Professional (CBAP)
  • HIPAA
  • LOMA

Minimum required work experience:

  • 6 years of IT business analysis experience.

Job/class description:

  • Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business analysis activities in support of large project and support efforts.
  • Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document using business analysis models that is understood by the customer and Information Systems.
  • Respond to questions and ensure understanding of why the business solution was chosen. Guide both technical and customer departments in the development of the systems
  • Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities •15% Validate the business need for solutions to business problems and process improvements.
  • Facilitate the transfer of knowledge about the "big picture" direction of the business units to others who support them.
  • Provide input on the business direction for system changes.
  • Mentor less experienced business systems analysts.

Required knowledge, skills, and abilities:

  • Demonstrated expertise in the concepts of the supported business unit.
  • Demonstrated knowledge of standard industry practices and procedures for the business unit.
  • Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
  • Able to influence and negotiate solutions to business problems.
  • Strong teamwork and interpersonal skills.
  • Understands how IT affects an organization and is able to link it to business processes.
  • Excellent analytical and conceptual skills.
  • Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
  • Has a conceptual understanding of project management techniques.
  • Strong communication skills are key (written and verbal)
  • Ability to lead / facilitate meetings and work sessions
  • Organized
  • Adaptable/Flexible
  • Work well with others

Preferred Software and Other Tools:

  • Visio
  • MS Project or similar software
  • Data mining using DB2, SQL, and/or other tools.

Work environment:

  • The team is comprised of Business Systems Analysts that each work on individual projects to support the various applications within the Digital and Leveraged Systems Area

Required education/equivalencies:

  • Bachelor’s degree in Computer Science, Business Administration, or other job-related degree;
  • OR, Associate’s degree in CS, BA, or other job-related degree plus 2 years of work-related experience;
  • OR, 4 years job-related work experience (total 10 years without a degree)

Key Skills
Education

Any Graduate

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