Sr. Business/Quality Analyst

LOCALS TO IN, HYBRID
Write detailed test scripts and test upcoming patches, identify issues and provide testing results to make a decision to go ahead with the patch

Track all tickets and follow-up with a vendor and IT team and make sure the tickets are taken care by the vendor in a timely manner

Work with program team and help with testing various new modules that would be added to like Vaccines transfers, Returns, and VOMS etc

Work with the IT and Immunization team to identify and address several data quality issues like Duplicate patients, bad merges, duplicate facilities, invalid vaccines etc

Analyze business and user needs, document requirements, devise new technical business system solutions, and translate into proper system requirement specifications

Work with the IT team to address electronic data transmission issues. Use PHC-Hub and IQ effectively to create reports to notify providers, and EMR vendors for data errors

Follow-up with IT and program teams on getting issues addressed and help with increasing the overall data reporting timeliness, accuracy and completeness

Facilitate the delivery of technical business solutions to program area or users

Function as a backup resource when Helpdesk manager and/or Registry manager and/or Meaningful coordinator are not available

Perform other duties as assigned