Sr. Cisco Network Engineer

Skills, Experience & Qualifications:
• Current Cisco CCNP R&S certification required
• Solid NX-OS, IOS, and IOS XE Routing and Switching experience
• Solid Wireless troubleshooting experience
• Converged voice network troubleshooting and QoS experience
• 7+ years of integrating and implementing Cisco network architecture and related technologies.
• Demonstrated effective decision making
• Ability to explain complex technical detail and tradeoffs to non-technical associates.
• Strong vendor management skills.
• Excellent communication skills including the ability to present solutions to technical and non-technical audiences.
• Has the ability to facilitate and conduct crucial conversations when stakes are high, emotions are strong and opinions vary that result in win/win solutions and while doing so fostering communication by encouraging open, honest two-way communication.
• Experience with the following or similar Cisco equipment
o Cisco 2900/3900/4300/4400/ASR 1000/7200/Nexus 1000V Series Routers
o Cisco Catalyst 2900/3700/3850/4500/6509 VSS Series Switches
o Cisco Nexus 3000/5000/7000 series switches
o Cisco Wireless Controllers
o Cisco ASA 5500 firewalls
o MDS 9134 SAN Switches
Responsibilities:
• Install, configure, and troubleshoot Cisco routers and switches in LAN, WAN, and data center environments as directed by project team and client.
• Resolve incidents for LAN, WAN, Data Center, and wireless networks.
• Provide expertise, guidance, and participation to resolve complex incidents that span technologies, locations, and administrative domains.
• Participate in incident resolution with off-shore, on-shore, and peers at other sites.
• Execute project engineering and solution processes & functions for technologies in scope as defined by the client.
• Responsible for service and project delivery.
• Travel to locations in assigned region and periodically to other regions to perform assigned duties.
• Establish and maintain strong collaborative relationships with strategic partners from within IT Service Management, Business Partner Manager, Project Portfolio Management, and Application Operations as well as all external outsourced IT infrastructure service providers and customer.
• Stay abreast of technical trends and directions in the technology
• Educate & mentor the technical virtual team and appropriate management in the use of the technologies in scope.
• Execute capacity planning and monitoring processes for technologies in scope.
• Develop, monitor, report and present key infrastructure performance metrics for technologies in scope.
• Participates in an ongoing Network Qualification project and related ongoing Qualification training.
• Other cross-discipline duties as assigned by project team