Job Description:
• Primarily, administration of agile planning tools and conduct tool evaluation, perform POC and provide recommendations.
• Gather requirements for business processes, and implement workflows, as well as identify where functionality can/cannot meet user requests.
• Develop metrics dashboards and advanced filters to provide end-users and business leadership with meaningful operational/performance metrics and status reports.
• Using APIs, develop one-off solutions for integrations with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes.
• Implement upgrades, and partner with our IT staff to coordinate infrastructure maintenance and system migrations.
• Provide User Management and support for 1000+ users, manage system access across groups to ensure compliance, and maintain best practices. Create and manage security schemes, custom fields and configurations.
• Create and maintain detailed technical and user-facing documentation.
• Install, manage and administer agile planning tools plugins, and extensions.
• Interact with tool vendors for support and troubleshooting.
• Management of other reporting and collaboration tools in the engineering environment.
• Providing assistance in the management and support of integrations between tools in our development landscape, including, but not limited to: JIRA, Confluence, Crucible, Fisheye, Bamboo,GIT, Structure.
Any gradudate