Sr Executive Communication Specialist

The Senior Executive Communication Specialist is a key member of the Corporate Communications team responsible for developing and executing strategic communication plans for senior executives within the organization. This role requires a seasoned professional with a deep understanding of executive communication, exceptional writing skills, and the ability to navigate complex organizational dynamics. The Senior Executive Communication Specialist will collaborate closely with C-level executives to enhance their communication effectiveness and ensure alignment with the organization's overall messaging and objectives.

Key Responsibilities:

Strategic Development and planning

• Global Consumer Banking Digital Strategy Development
• Directing - Leading
  • Competitive analysis
  • Benchmarks to support strategy & transformation
  • Identify emerging banking & technology trends
  • Gaining alignment on strategic objectives and frameworks
  • Developing a digital strategy with measurable, annual target objectives.
  • Partnership with regional leads and align delivery approach and procedures 
  • Develop multi-year roadmaps aligned to the GCT strategy
  • An understanding the current Global Consumer Banking technology landscape
  • Creating a Digital capabilities assessment & enhancements
  • Prioritize Digital initiatives and integrating them into a operating model
  • Change management 
  • Annual and quarterly planning - Collaborate with demand management

Strategic Governance and Execution

• Global Consumer Banking Digital Strategy Governance and Execution
• Directing - Leading
• Strategy framework development and updating
• Creation and maintenance of Regional multiyear roadmaps aligned to the Global Consumer Technology (GCT) strategy target state
• Creation and maintenance of Integrated execution plans
• Establish framework to apply across BAU's and ensure delivery excellence
• Custodian of the overall strategic execution  
• Align each regional team and regional LOBs support
• Maintain strategy governance process
• Collaborate and partner with legal, compliance, risk, audit, etc.
• Support requests for materials or information stemming from:
  • Global / regional digital forums
  • All hands/ELT/other tech forums
• Maintain the Digital strategic scorecard  
• Develop systemic methods to track metrics, drive reporting and support GCT strategic Scorecard

Role Description

• Evaluate opportunities for feature and service innovation, helping clients understand the leading-edge technologies and the transformational impact on their business
• Structure and solve business & technical problems from beginning to end
• Develop and deliver client presentations, including functional & technical content, recommendations & conclusions, program plans to implement and supporting business case justification
• Maintain and expand client relationships through delivery of high-quality work 
• Able to recruit and develop supporting team, with experience coaching, developing and mentoring staff

Skills Required

• 8+ years of consulting or industry experience as team / project leader preferred
• Consumer Banking digital experience
• Broad MarTech Experience preferred, including UI/UX Design, Journey Mapping, Content Management, eCommerce, Marketing Automation, CRM, Service & API Development, Cloud Deployments & Migrations and supporting technologies & tools 
• Outstanding analytical capability & data modelling skills, with the ability to synthesize and visually present findings 
• Effective user of project collaboration tools to develop program plans, assign tasks to team members, manage and monitor progress and drive team productivity
• Outstanding verbal and written communication skills, proficient with MS Teams Suite
• A relevant advanced degree or MBA from a top educational institution 
• In addition to above, high emphasis on motivated, self-starter, quick learner, innovative, and evangelism of the latest solution & technology adoption trends