Sr. IT Engineer, Tier 3

Responsibilities

Note: All employees holding this position must demonstrate an acceptable level of competency for these responsibilities. Assessment of competency will take place upon initial onboarding / training and periodically during the employee’s tenure.

Provide Windows Systems Administration on Active Directory, Exchange, SharePoint, Microsoft Project, and other Microsoft application on-premises and on O365 Cloud.
Enterprise servers patching management and software deployment
Diagnoses and resolves technical hardware and software issues where applicable
Expert in design and manage Citrix VDI with migration experience in global scale
Migration experience of MS SharePoint in global scale
Provide technical assistance to the IT support engineer as an escalation resource
Build standard support procedures, Operation SOP, and provides troubleshooting guideline
Design and deploy the IT Microsoft infrastructure and services on Microsoft O365
Compares, evaluates, and implements new technologies, and integrates them into the computing environment
Lead and manage IT projects in global scale
Troubleshooting major mail flow issue with spam gateway such as Proofpoint or equvilant
Other duties as assigned

information for you here, please use this to refocus your search:

They are looking for a Citrix person, though it’s not heavily outlined in the job description- everything else listed in secondary
Healthcare organizations tend to have a similar Citrix environment so that is a good industry to recruit from (I.e., Planned Parenthood)
Look for at least version 7 of Citrix
Must have extensive Citrix experience within last 2-3 yrs
Ideally needs NetScaler or Citrix ADC experience (this is one in the same, product name has changed back and forth). Version isn't necessarily as important here. Could ask what series it was, they should come back saying something like SDX, MPX or VPX (model number not important, most likely if they know one or more of those series names they have worked with the product)

Requirement

Citrix is the MUST with script automation skill. Other like SharePoint, Confluence, other O365 apps is good to have managing experience.
Master of Citrix XenDesktop
Excellent knowledge of Windows Server 2016 and 2019 Operating systems
Active Directory (AD) & Domain Controller Administration including DNS and GPO management in a multi-site environment
Building and administering Windows servers and accompanying infrastructure, maintaining capacity and performance in enterprise environment
Strong knowledge of Microsoft Products, such as Exchange, SharePoint, Project, SQL etc, on both on-preme and Microsoft O365
Manage/upgrade/migration experience to O365 Cloud
Strong knowledge of virtual environment, hypervisor, such as VMware Vcenter, hyperV, etc
Automation scripting, such as Windows server Powershell, MS Exchange Cmdlets
Understanding of NAS\SAN Storage, Replication, load balancing, and LAN\WAN Technologies
Work with vendors and perform upgrade/installation related activities, analysis and troubleshooting issues to provide resolution and execute on any new enhancement as required by business
Experience with Infrastructure – virtual environment, VDI, Citrix ADC Load balancer, Backup& Restore, disaster recovery and business continuity
Experience and knowledge administering workflows and issue schemes in Jira Software and Confluence
Experience and ability to work in a fast-paced IT environment with fluctuating priorities and deadlines
Responsible for research, design, deploy, and maintain Email services, windows servers, AD, VDI, and email related services. Once service deployed, build standards and SOPs for IT daily support and Operation engineer to perform the best practice in support and operation.