Sr Program Manager

Job Code : EWC - 1274

Job Description :

• Ownership of leading the design and implementation team to deliver a large-scale corporate website redesign project
• Ownership of the Stakeholder and customer expectation management
• Ownership to drive strategies and long-term vision to build best-in-class corporate website
• Coordinate and partner with digital marketing and creative strategist to conduct the discovery interviews and workshops
• Should be comfortable with efficiently planning and driving the workshops with 30+ participants – in-person and virtual
• Coordinate research and usability studies, collaborating with designers, developers, and research teams throughout the process
• Coordinate in market research, validation, and white space analysis to identify opportunities for new or existing features and functionalities
• Partner with business owners and agile product teams to build roadmaps that will be reflected in the  broader portfolio planning
• Development and successful delivery of stakeholder engagement plans in accordance with the overarching stakeholder engagement strategy
• Manage stakeholder mapping, prepare communication to stakeholders & respond to stakeholder enquiries
• Partner with customer, WinWire team to manage roadmap, backlog of all the feature capabilities required
• Work with the design and implementation teams to drive requirements discovery, solution design, user story writing, feature development, and user acceptance testing
• Monitor and evaluate product performance to facilitate continuous iteration and improvement

 Skills & Experience

• Minimum 5+ years of experience in digital product management or similar role
• Should have experience in managing the delivery of a large-scale corporate website implementation initiative
• Deep understanding of strategizing; Omnichannel strategy and SEO strategy
• Design thinking - UI/UX design strategy; Content strategy and experience in usability, customer-focused design
• Accessibility Guidelines; Design systems; Experience to work with globally distributed teams
• Measurement strategy to help determine the effectives of websites in reaching key audiences and inform decision-making
• Strong communication skills - Mediator between teams-stakeholders, often communicate between different groups of people – high profile senior management, customers, vendors and stakeholders
• Stakeholder and customer expectation management skills; Strong analytical, prioritization, and negotiating skills; Passion for building great products to solve customer and business problems