Sr. Project Manager - Project Management

Job Description

• Manage projects of medium to large scale, including project planning, execution, and closure
• Develop and maintain project plans, including schedules, budget, and resource allocation
• Identify, manage and mitigate project risks, issues and dependencies
• Lead project status meetings and provide regular updates to stakeholders
• Ensure project delivery within defined timelines and scope
• Collaborate with cross-functional teams to ensure project success
• Identify and implement process improvements to optimize project delivery
• Provide mentorship and guidance to junior project managers

Required Technical Competencies

Change Management:

• Specialized in overcoming resistance to change and helping organizations achieve their Agile goals.
• Able to guide teams in driving the change management projects or requirements.

Customer Management:

• Specialized knowledge of customers' business domain and technology suite.
• Use latest technology, communicate effectively, demonstrate leadership, present technical offerings, and proactively suggest solutions.

Delivery Management:

• Specialized knowledge of deal modeling, commercial and pricing models.
• Create an integrated pricing model across service lines.
• Guide team members to apply pricing techniques.
• Grow the account, forecast revenues and analyze complex internal reports.
• Manage at least 1 complex account (>10m) or multiple small account independently.

Domain/ Industry Knowledge:

• Specialized knowledge of customers' business processes and relevant technology platform or product.
• Able to forecast business requirements and market trends, manage project issues, and validate customer strategy roadmap.

Product/Technology Knowledge:

• In-depth knowledge of platform/product and associated technologies.
• Review various product-specific solutions for a specific project/client/organization and conduct product demos, walkthroughs and presentations to prospects if required.

Profitability Management:

• Demonstrate competence in applying profitability and cost management techniques.
• Can develop Project budgets, monitor actual costs against the budget, and identify potential cost overruns or deviations.
• Use established processes and tools to track and control project expenses.

Project Management:

• Extensive experience in managing projects and can handle complex projects with minimal supervision.
• Deep understanding of project management concepts and methodologies and can apply them effectively to achieve project goals.

Scheduling and Resource Planning:

• Prepare independent global delivery models covering skill levels, skill mix and onsite/offshore work allocation.
• Create an accurate resource plan for people, space and infrastructure for the given requirements.
• Forecast people and skill requirements to align with plans.
• Optimize the schedule for complex projects.

Service Support and Maintenance:

• Plan and execute transition for large/ complex activities.
• Define standards in transition management based on industry trends and contribute to building tools and accelerators for KT process.
• Optimize resource utilization based on demand from customers.
• Select and define SLAs; track service levels and analyze impact of SLA on complex processes and deliverables.

Risk Management:

• Good understanding of risk management principles and techniques.
• Identify, assess, and document risks independently, as well as prioritize risks based on their potential impact.
• Assist in developing risk mitigation plans and monitoring risk responses.