Description

Technical:

  • Service Cloud Product Management and Solution Design Experience
    • specifically case page and call and chat integration across large scale implementation
    • Migrations from Siebel systems
    • Genesys Cloud experience is a plus
  • Experience Cloud Product Management and Solution Design Experience
  • Comfort with CRMA, Tableau and Analytics

Soft Skills:

  • Can manage a relationship based environment with many competing priorities
  • Can cut through noise to get to the root of asks and drivers
  • Ability to balance driving work forward while handling executive pressure


 

Key Skills
Education

Bachelor's degree

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